Refund policy

Returns Policy

At BONNIE, we want you to love your purchase. If for any reason you are not completely satisfied, we offer the following returns policy:

Change of Mind:

• Unopened and unused products can be exchanged for a different item or returned for a full credit. Please note that exchanges must be initiated within 7 days of your order arrival.

Damaged or Defective Items:

• If your product arrives damaged or defective, please contact us within 7 days of receiving your order for a replacement or refund.

How to Return:

1. Email our customer service team at hello@bonnieskin.com with your order number and details regarding the damaged or defective item.

2. Pack the item securely and send it back to us.

Please note that original shipping charges are non-refundable, and returns must be initiated within 7 days of receiving your order.

Thank you BONNIE babe for your understanding and support of our small business!